NIO and NIO ES8 Ranked Highest in J.D. Power's Inaugural China New Energy Vehicle Experience Index (NEVXI) Study

7 August 2019, 03:37:42

NIO and NIO ES8 Ranked Highest in J.D. Power's Inaugural China New Energy Vehicle Experience Index (NEVXI) StudyThe J.D. Power Inaugural China New Energy Vehicle Experience Index (NEVXI) Study gives an insight to the quality of new vehicles by taking into account the problems experienced by NEV owners within the first two to six months of ownership and the owners' satisfaction with sales service, after-sales service and product.

The most cited problems by NEV owners in China are quite typical for any types of vehicles. The top three most-frequently cited problems are related to the interior (16.3 per 100 units); exterior (15.8 per 100 units); and driving experience (14.7 per 100 units). Problems with the battery and electric motor are less with 7.4 points and 3.4 points per 100 units, respectively.

In regard to NEV-specific problems, the top four includes insufficient engine power (2.7 points per 100 units), slow charging speed (1.9 points per 100 units), abnormal reduction of range (1.8 points per 100 units), and abnormal powertrain noises (1.4 points per 100 units).

In terms of specific brands, NIO ranks highest in new energy vehicle new-vehicle quality among all brands with a score of 67 PP100. BMW is next with 82 PP100. Chery is second with 84 PP100 and ties with GAC Trumpchi which also has 84 PP100). BYD Tang PHEV ranks highest in the mass-market plug-in hybrid segment. NIO ES8 ranks highest in the midsize/large BEV segment.

The study is based on responses from 2,770 vehicle owners who purchased their cars between September 2018 and March 2019. The study includes 41 models from 21 different brands and was fielded from March through May 2019 in 30 major provinces across China.

"With the fading of government support, consumers will be paying more attention to new energy vehicles," said Jeff Cai, General Manager of Auto Product, J.D. Power China. "New-vehicle quality, as one of the most important elements for product competitiveness and consumers’ purchase decision, largely determines which side consumers will prefer when making choices between fossil-fuel vehicles and new energy vehicles. Although challenging, new energy vehicle manufacturers should not overlook the solutions to traditional quality problems while developing NEV core technologies and view it as an opportunity to win the favor of the market and consumers." Source

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EV Specifications

Complete specifications of EVs, grouped according to their brand and year

AudiBMWBytonChevroletDaciae.GOFIATFordHondaHyundaiJaguarKIAMazdaMercedes-BenzMGMININIONissanOpelPeugeotPolestarPorscheRenaultRivianSEATŠKODAsmartTeslaVolkswagenVolvo

Featured

Specifications of some of the most interesting and anticipated EVs.

2022 KIA EV6

2022 KIA EV6 Extended Range 4WD GT

Length: 184.8 in / 4695 mm
Height: 61.0 in / 1550 mm
Location: Rear
Location: Front
Battery: 77.4 kWh, Voltage: 697 V

2022 KIA EV6

2022 KIA EV6 Extended Range 4WD GT-Line S

Length: 184.8 in / 4695 mm
Height: 61.0 in / 1550 mm
Curb weight: 4530.5 lb / 2055 kg
Electric motor #1: 165 kW @ 4500 - 7700 rpm, 350 Nm @ 4500 - 7700 rpm, Location: Rear
Electric motor #2: 74 kW @ 4500 - 7700 rpm, 255 Nm @ 4500 - 7700 rpm, Location: Front
Battery: 77.4 kWh, Voltage: 697 V

2022 KIA EV6

2022 KIA EV6 Extended Range 4WD GT-Line

Length: 184.8 in / 4695 mm
Height: 61.0 in / 1550 mm
Curb weight: 4497.43 lb / 2040 kg
Electric motor #1: 165 kW @ 4500 - 7700 rpm, 350 Nm @ 4500 - 7700 rpm, Location: Rear
Electric motor #2: 74 kW @ 4500 - 7700 rpm, 255 Nm @ 4500 - 7700 rpm, Location: Front
Battery: 77.4 kWh, Voltage: 697 V

2022 BMW iX xDrive50

2022 BMW iX xDrive50

Doors: 5, Seats: 5
Length: 195.0 in / 4953 mm
Width: 77.4 in / 1967 mm
Height: 66.8 in / 1696 mm
Curb weight: 5379.28 lb / 2440 kg
Electric motor #1: 250 kW, 400 Nm, Location: Rear
Electric motor #2: 200 kW, 352 Nm, Location: Front
Battery: 111.5 kWh, Voltage: 330.3 V

2022 BMW i4 M50

2022 BMW i4 M50

Doors: 5, Seats: 5
Length: 188.3 in / 4783 mm
Width: 72.9 in / 1852 mm
Height: 57.0 in / 1448 mm
Curb weight: 5048.59 lb / 2290 kg
Electric motor #1: 230 kW @ 8000 - 17000 rpm, Location: Rear
Electric motor #2: 190 kW @ 8000 - 17000 rpm, Location: Front
Battery: 83.9 kWh, Voltage: 398.5 V

2022 Hyundai IONIQ 5

2022 Hyundai IONIQ 5 Long Range AWD

Doors: 5, Seats: 5
Length: 182.5 in / 4635 mm
Width: 74.4 in / 1890 mm
Height: 63.2 in / 1605 mm
Location: Rear
Location: Front
Battery: 72.6 kWh, Voltage: 800 V

2022 Hyundai IONIQ 5

2022 Hyundai IONIQ 5 Long Range RWD

Doors: 5, Seats: 5
Length: 182.5 in / 4635 mm
Width: 74.4 in / 1890 mm
Height: 63.2 in / 1605 mm
Electric motor: 160 kW, 350 Nm, Location: Rear
Battery: 72.6 kWh, Voltage: 800 V

2022 Chevrolet Bolt EUV

2022 Chevrolet Bolt EUV Launch Edition

Doors: 5, Seats: 5
Length: 169.5 in / 4305 mm
Width: 69.7 in / 1770 mm
Height: 63.6 in / 1616 mm
Curb weight: 3679.52 lb / 1669 kg
Electric motor: 150 kW, 360 Nm, Location: Front
Battery: 65 kWh, Voltage: 350 V

2022 Chevrolet Bolt EUV

2022 Chevrolet Bolt EUV Premier

Doors: 5, Seats: 5
Length: 169.5 in / 4305 mm
Width: 69.7 in / 1770 mm
Height: 63.6 in / 1616 mm
Curb weight: 3679.52 lb / 1669 kg
Electric motor: 150 kW, 360 Nm, Location: Front
Battery: 65 kWh, Voltage: 350 V

2022 Chevrolet Bolt EV

2022 Chevrolet Bolt EV Launch Edition

Doors: 5, Seats: 5
Length: 163.2 in / 4145 mm
Width: 69.5 in / 1765 mm
Height: 63.4 in / 1611 mm
Curb weight: 3589.13 lb / 1628 kg
Electric motor: 150 kW, 360 Nm, Location: Front
Battery: 65 kWh, Voltage: 350 V

2022 Chevrolet Bolt EV

2022 Chevrolet Bolt EV 2LT

Doors: 5, Seats: 5
Length: 163.2 in / 4145 mm
Width: 69.5 in / 1765 mm
Height: 63.4 in / 1611 mm
Curb weight: 3589.13 lb / 1628 kg
Electric motor: 150 kW, 360 Nm, Location: Front
Battery: 65 kWh, Voltage: 350 V

2021 Volkswagen ID.3

2021 Volkswagen ID.3 Pro S Tour

Doors: 5, Seats: 4
Length: 167.8 in / 4261 mm
Width: 71.2 in / 1809 mm
Height: 61.7 in / 1568 mm
Curb weight: 4263.74 lb / 1934 kg
Electric motor: 110 kW, 310 Nm, Location: Rear
Battery: 45 kWh, Voltage: 408 V

2021 Volkswagen ID.3

2021 Volkswagen ID.3 Pro Performance Max

Doors: 5, Seats: 5
Length: 167.8 in / 4261 mm
Width: 71.2 in / 1809 mm
Height: 61.7 in / 1568 mm
Curb weight: 3979.34 lb / 1805 kg
Electric motor: 150 kW, 310 Nm, Location: Rear
Battery: 58 kWh, Voltage: 408 V

2021 Opel Mokka-e

2021 Opel Mokka-e Launch Edition

Doors: 5, Seats: 5
Length: 163.4 in / 4151 mm
Width: 70.5 in / 1791 mm
Height: 60.3 in / 1532 mm
Electric motor: 100 kW, 260 Nm, Location: Front
Battery: 50 kWh

2021 Hyundai KONA Electric

2021 Hyundai KONA Electric Ultimate 64 kWh

Doors: 4, Seats: 5
Length: 164.6 in / 4180 mm
Width: 70.9 in / 1800 mm
Height: 61.2 in / 1555 mm
Curb weight: 3836.04 lb / 1740 kg
Electric motor: 150 kW @ 3600 rpm, 395 Nm, Location: Front
Battery: 64 kWh, Voltage: 356 V

2021 Tesla Model 3

2021 Tesla Model 3 Performance AWD

Doors: 4, Seats: 5
Length: 184.8 in / 4694 mm
Width: 72.8 in / 1849 mm
Height: 56.8 in / 1443 mm
Curb weight: 4100.6 lb / 1860 kg
Electric motor #1: 211 kW, Location: Rear
Electric motor #2: 147 kW, Location: Front
Battery: 79.5 kWh, Voltage: 360 V

2021 Tesla Model 3

2021 Tesla Model 3 Long Range AWD

Doors: 4, Seats: 5
Length: 184.8 in / 4694 mm
Width: 72.8 in / 1849 mm
Height: 56.8 in / 1443 mm
Curb weight: 4071.94 lb / 1847 kg
Electric motor #1: 188 kW, Location: Rear
Electric motor #2: 147 kW, Location: Front
Battery: 79.5 kWh, Voltage: 360 V

2021 Tesla Model Y

2021 Tesla Model Y Performance AWD

Doors: 4, Seats: 5 / 7
Length: 187.0 in / 4751 mm
Width: 75.6 in / 1921 mm
Height: 63.9 in / 1624 mm
Curb weight: 4415.86 lb / 2003 kg
Location: Rear
Location: Front
Battery: 74 kWh