NIO and NIO ES8 Ranked Highest in J.D. Power's Inaugural China New Energy Vehicle Experience Index (NEVXI) Study

7 August 2019, 03:37:42

NIO and NIO ES8 Ranked Highest in J.D. Power's Inaugural China New Energy Vehicle Experience Index (NEVXI) StudyThe J.D. Power Inaugural China New Energy Vehicle Experience Index (NEVXI) Study gives an insight to the quality of new vehicles by taking into account the problems experienced by NEV owners within the first two to six months of ownership and the owners' satisfaction with sales service, after-sales service and product.

The most cited problems by NEV owners in China are quite typical for any types of vehicles. The top three most-frequently cited problems are related to the interior (16.3 per 100 units); exterior (15.8 per 100 units); and driving experience (14.7 per 100 units). Problems with the battery and electric motor are less with 7.4 points and 3.4 points per 100 units, respectively.

In regard to NEV-specific problems, the top four includes insufficient engine power (2.7 points per 100 units), slow charging speed (1.9 points per 100 units), abnormal reduction of range (1.8 points per 100 units), and abnormal powertrain noises (1.4 points per 100 units).

In terms of specific brands, NIO ranks highest in new energy vehicle new-vehicle quality among all brands with a score of 67 PP100. BMW is next with 82 PP100. Chery is second with 84 PP100 and ties with GAC Trumpchi which also has 84 PP100). BYD Tang PHEV ranks highest in the mass-market plug-in hybrid segment. NIO ES8 ranks highest in the midsize/large BEV segment.

The study is based on responses from 2,770 vehicle owners who purchased their cars between September 2018 and March 2019. The study includes 41 models from 21 different brands and was fielded from March through May 2019 in 30 major provinces across China.

"With the fading of government support, consumers will be paying more attention to new energy vehicles," said Jeff Cai, General Manager of Auto Product, J.D. Power China. "New-vehicle quality, as one of the most important elements for product competitiveness and consumers’ purchase decision, largely determines which side consumers will prefer when making choices between fossil-fuel vehicles and new energy vehicles. Although challenging, new energy vehicle manufacturers should not overlook the solutions to traditional quality problems while developing NEV core technologies and view it as an opportunity to win the favor of the market and consumers." Source

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EV Specifications

Complete specifications of EVs, grouped according to their brand and year

AudiBMWBytonChevrolete.GOFIATFordHondaHyundaiJaguarKIAMazdaMercedes-BenzMGMININIONissanOpelPeugeotPolestarPorscheRenaultRivianSEATŠKODAsmartTeslaVolkswagenVolvo

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Specifications of some of the most interesting and anticipated EVs.

2020 KIA e-Niro

2020 KIA e-Niro 4

Doors: 5, Seats: 5
Length: 172.2 in / 4375 mm
Width: 71.1 in / 1805 mm
Height: 61.4 in / 1560 mm
Curb weight: 3994.78 lb / 1812 kg
Electric motor: 150 kW @ 3800 - 8000 rpm, 395 Nm, Location: Front
Battery: 64 kWh, Voltage: 356 V

2022 Tesla Cybertruck

2022 Tesla Cybertruck Tri Motor AWD

Doors: 4, Seats: 6
Length: 231.7 in / 5885 mm
Width: 79.8 in / 2027 mm
Height: 75.0 in / 1905 mm
Location: Rear
Location: Front

2021 Ford Mustang Mach-E

2021 Ford Mustang Mach-E GT Performance Edition

Doors: 4, Seats: 5
Length: 186.0 in / 4724 mm
Width: 74.0 in / 1880 mm
Height: 63.0 in / 1600 mm
Location: Rear
Location: Front
Battery: 98.8 kWh

2021 Ford Mustang Mach-E

2021 Ford Mustang Mach-E First Edition

Doors: 4, Seats: 5
Length: 186.0 in / 4724 mm
Width: 74.0 in / 1880 mm
Height: 63.0 in / 1600 mm
Battery: 98.8 kWh

2020 Tesla Model X

2020 Tesla Model X Performance (SR)

Doors: 4, Seats: 5 / 6 / 7
Length: 198.3 in / 5037 mm
Width: 78.7 in / 1999 mm
Height: 66.0 in / 1676 mm
Curb weight: 5740.84 lb / 2604 kg
Electric motor #1: 375 kW @ 6150 rpm, 660 Nm, Location: Rear
Electric motor #2: 193 kW @ 6100 - 6800 rpm, 330 Nm, Location: Front
Battery: 100 kWh, Voltage: 350 V

2020 Tesla Model S

2020 Tesla Model S Performance (SR)

Doors: 4, Seats: 5
Length: 196.0 in / 4978 mm
Width: 77.3 in / 1963 mm
Height: 56.5 in / 1435 mm
Curb weight: 4940.56 lb / 2241 kg
Electric motor #1: 375 kW @ 5900 rpm, 650 Nm, Location: Rear
Electric motor #2: 193 kW @ 6100 rpm, 330 Nm, Location: Front
Battery: 100 kWh, Voltage: 400 V

2020 Tesla Model 3

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Doors: 4, Seats: 5
Length: 184.8 in / 4694 mm
Width: 72.8 in / 1849 mm
Height: 56.8 in / 1443 mm
Curb weight: 4100.6 lb / 1860 kg
Electric motor #1: 211 kW, Location: Rear
Electric motor #2: 147 kW, Location: Front
Battery: 79.5 kWh, Voltage: 360 V

2020 MINI Cooper SE

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Length: 151.4 in / 3845 mm
Width: 68.0 in / 1727 mm
Height: 56.4 in / 1432 mm
Curb weight: 3009.31 lb / 1365 kg
Electric motor: 135 kW, 270 Nm @ 100 - 1000 rpm, Location: Front
Battery: 32.6 kWh, Voltage: 350.4 V

2020 Polestar 2

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2019 NIO ES6

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Width: 77.4 in / 1965 mm
Height: 68.1 in / 1731 mm
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Electric motor #2: 160 kW, 305 Nm, Location: Front
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2020 Tesla Model Y

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Doors: 4, Seats: 5 / 7
Length: 187.0 in / 4751 mm
Width: 75.6 in / 1921 mm
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Electric motor #1: 211 kW, Location: Rear
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2020 Tesla Model Y

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Doors: 4, Seats: 5 / 7
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Width: 75.6 in / 1921 mm
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Electric motor #1: 211 kW, Location: Rear
Electric motor #2: 147 kW, Location: Front

2020 Tesla Model Y

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2020 Opel Corsa-e

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2020 Volkswagen ID.3

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2020 Volkswagen ID.3 1st

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Doors: 5, Seats: 5
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2020 Porsche Taycan

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Electric motor #2: 300 kW, Location: Rear
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2020 Porsche Taycan

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Doors: 4, Seats: 4
Length: 195.4 in / 4963 mm
Height: 54.4 in / 1381 mm
Curb weight: 5081.66 lb / 2305 kg
Electric motor #1: 160 kW, 300 Nm, Location: Front
Electric motor #2: 300 kW, Location: Rear
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